FAQ
Standard Shipping:
- Delivery takes 1 to 4 business days.
- During peak periods, please allow 5 to 7 business days for delivery.
- All orders are dispatched from our warehouses within 1 business day of purchase.
What If My Order Does Not Arrive on Time?
If your order does not arrive within 7 business days from the purchase date, please contact us immediately:
📧 Email: gulfglorious@gmail.com
Our team will assist you in tracking your order and resolving the issue promptly.
What About My Privacy?
Information We Collect
✅ Personal Information: Includes your name, email address, shipping address, and payment details, collected when you place an order.
✅ Non-Personal Information: Includes browser details, IP address, and cookies to enhance your browsing experience and improve our website.
How Do We Use Your Information?
- To process and fulfill your orders
- To communicate with you regarding orders, products, and promotions
- To improve our website and services
- To prevent fraud and enhance security
- To comply with legal requirements
What If I Receive the Wrong or Damaged Product?
We offer refunds or replacements under the following conditions:
✅ Defective or Damaged Products:
- Contact us within 3 days of receiving your order.
- After verifying the issue, we will arrange for a replacement or issue a refund.
✅ Incorrect Item Received:
- Notify us within 3 days of delivery.
- We will provide instructions for returning the incorrect item and ship the correct item promptly.
✅ Unfulfilled Orders:
- If we are unable to fulfill your order, a full refund will be issued.
If you have any additional questions or concerns, feel free to contact us:
📧 Email: gulfglorious@gmail.com